Physician Challenges:
Patients, Payment and Protection
Physicians face new challenges, and hence opportunities, practicing medicine today:
- 70 percent of families are selecting their physicians via online health plan provider directories — are they finding your practice?
- Most health plans are offering pay-for-performance incentives to physicians with patient registries and the ability to auto-enroll patients in disease management programs - do you qualify?
- Nearly 40 percent of patients surveyed, who use the Internet, indicate that they are willing to pay for the convenience of communicating with their physician online — are you providing this service and increasing your practice revenues?
- Liability carriers, state boards and medical societies have developed specific guidelines (ERisk Guidelines) for physician practice Web sites and patient communication — is your practice at risk?
- More than one-third of patients indicate that they will change to a new doctor if he/she offers online access for patients — is your practice losing patients?
- Most offices are drowning in phone calls for appointment requests, prescription refill requests, etc. — is your office "going under?"
- As practices become increasingly busy and patients struggle to get through to anyone on the phone, patient satisfaction drops — is your practice at risk?
